COVID19 Resources

Please note this is not an exhaustive list and is subject to change.

The Division for Equity and Inclusion and its many university partners are continuously monitoring the COVID-19 situation as well as developing additional resources for our community.

Please reference the document, Equity and Inclusion at UNM During COVID-19 for guidance to assist campus decision makers, faculty, administrators, students and staff on providing supportive, positive and inclusive campus climates during the COVID-19 crisis.

The Division of Equity and Inclusion has planned events to address issues of racism and xenophobia towards certain groups – including microaggressions, discrimination, avoidance, harassment, threats and physical assaults. Panels will discuss how valuing inclusivity means remembering that we all have different circumstances, and the importance of treating everyone with respect, both in their presence and in their absence.

The first panel, held on April 9th, addressed the impact on students and included a focus on resources such as our ethnic and support centers. The second panel was held Friday, April 17and focused on the impact on faculty and staff. A third event was held on May 1st with the Asian American Student Association and other affected student groups during which we heard their concerns and issues they are facing. The final webinar was held May 14th and focused on how COVID-19 has impacted students, staff, and faculty who are also parents. All the webinars can be accessed HERE. 

UNM Resources

Academic Affairs Student Needs Assessment Survey



To address students’ systemic issues the crisis has presented to our students:




Accessibility Resource Center

ARC is maintaining its regular operations; however, they are doing this remotely.
Anyone seeking assistance from ARC can call (505) 277-3506 or email

African American Student Services

The office is physically closed, but you can make appointments by calling (505) 277-5645 or emailing

American Indian Student Services





The office is physically closed, but you can reach out to the following individuals for services:


You may also call (505) 277-6343 or email

Counseling and Referral Services

CARS is currently offering appointments via telephone. They are developing protocol for new clients. You can contact them at (505) 272-6868 for questions and updates.

Dean of Students


The office is physically closed, but you can call (505) 277-3361 with questions during normal business hours. 


El Centro de la Raza


The office is physically closed, but you can make appointments between 8 a.m. and 5 p.m. by calling (505) 277- 5020 or emailing

Global Education Office

The Global Education Office is fully operational via email, Skype, and Zoom. You can also contact GEO by calling the main office number at (505) 277-4032.

Learning Environment Office – School of Medicine


LEO is continuing their services; however, they are doing so electronically. Please visit their website: or contact Diana Martinez at


LGBTQ Resource Center


The LGBTQ Resource Center is currently offering 30-minute online/phone advocacy. They will also be hosting online groups, as well as stress relief online activities in the coming days. You can contact the LGBTQ Resource Center via email at for additional information or assistance.


LoboRESPECT Advocacy Center














LRAC staff will be working remotely by phone (505) 277-2911, email at, and skype (as needed) Monday-Friday, 8am-5pm. The following is list of their services:

  1. Confidential and anonymous advocacy (connection w/ resources (esp. TIX-related), faculty communication, info on OEO process etc., academic accommodations, housing,
  2. Absence Notifications
  3. Lobo Food Pantry M - 1:30-3:30; Th - 10:30-12:30 (Drive or Walk UP only)
  4. Medical Leave of Absence in conjunction with SHAC
  5. Scholarship petitions (Leave of Absence / Reinstatement)
  6. Grade petitions
  7. Tuition Refund Appeals
  8. Domestic Partnership Privileges
  9. Semester Withdrawals / Military Withdrawals
  10. Student Death Notifications

LoboRESPECT is suspending training (both in-person and online) for the moment.





 Lobo Pantry


Packaged food is available for drive-by or walk-up pick up outside of the Dean of Students’ Office. More information:

Laptop Loan Program


200 Laptops are being directly distributed to students who identify themselves as having need by Academic Technologies and UNM Libraries. More information here:

Office of Equal Opportunity










OEO will be holding regular business hours, but will be doing so on a telephonic and virtual basis in order to prevent the spread of COVID-19. OEO will not be open to walk-ins through April 5, 2020.

OEO investigators will arrange to interview parties and witnesses via Skype. If you do not have access to a Skype account, you can create one for free at the following site: You will need to ensure access to a web camera and microphone for Skype calls. If Skype is not an option, OEO investigators will arrange telephone interviews with parties and witnesses.

 Reach their office at (505) 277-5251, and OEO will post updates about their services and hours at




Ombuds Services







An Ombuds Visit is a private conversation with a skilled, neutral ombuds in which the visitor can think out loud about a workplace situation, gain clarity and perspective, and receive information about resources and possible constructive approaches. Afterwards, the next steps are entirely up to the visitor. We serve staff, faculty supervising staff and their co-workers.

Schedule your ombuds visit by e-mailing For more information:




Partial List of Student Support Measures Related to COVID-19
























SHAC Medical are converting to telephone appointments, when possible. SHAC Counseling is converting all in-person visits to teletherapy.

Please call the main number at (505) 277-3136 to schedule an appointment. If you are an established patient with a SHAC provider, you can message your provider through your UNM Health Portal to request assistance.

 Information about COVID-19 for Students and social media messaging can be found here:





Student Services Centers hours during limited operations 








Student Computer Checkout









Tao: Self-help for stress, anxiety, and depression

Remote, Web-Enhanced & Online Course Support for Faculty & Students



UNM Center for Teaching & Learning/Center for Digital Learning & Academic Technologies is offering support: and


UNM Libraries 



Electronic Library Services continue to be offered: Ask a Librarian chat hours to M-F 9 a.m. to 8 p.m. Research consultations with Subject Librarians via Skype, Zoom, or email.




The campus police station will continue to be open and protect the safety of our campus. You can contact the police by calling (505) 277-2241.

Veterans Resource Center



The Veterans Resource Center at UNM continues to provide their full scope of services, with the exception of in- person meetings. You can contact them via email at

Virtual Peer Tutoring

UNM CAPS continues to offer tutoring virtually:


Women's Resource Center


You can contact them via email at or by phone at (505) 277-3716.

Faculty Resources


Article: Inclusion, Equity, and Access While Teaching Remotely — Rice University Center for Teaching Excellence 


Article: Teaching through Coronavirus: What Educators Need Right Now



Important Information for Credit/No Credit for Faculty



UNM Center for Teaching and Learning’s Quick Start Guide for Moving your Course Online


UNM Faculty Senate Resolution



Electronic Resources


 Academic Technologies


Electronic Library Services


Extended Ask a Librarian chat hours to M-F 9 a.m. to 8 p.m. and Research consultations with Subject Librarians via Skype, Zoom, or email. 


IT Service Desk

FAQs About COVID-19 and Your Civil Rights at UNM


Remote, web-enhanced and online course support via the Center for Teaching and Learning and


Student access to the Dane Smith Hall computer pod that complies with social distancing recommendation


Virtual peer tutoring: UNM Center for Teaching and Learning




AFT-AAUP COVID-19 Guidance/ Principles

Article: 10 Tips to Support Students in a Stressful Shift to Online Learning


Article: COVID-19: What's in a Name, Office of Equity, Diversity, and Inclusion, UCLA



Article: Guidelines for an Interrupted Semester


Article: The World Conference against Racism, Racial Discrimination, Xenophobia and Related Intolerance 2001




Article: Why You Should Ignore All That Coronavirus-Inspired Productivity Pressure





Community Resources



Domestic Violence Resource Center (DVRC)

Helpline: (505) 248-3165

Main Office: (505) 843-9123

New Mexico Legal Aid



Temporary telephone intake number for the next 2-3 weeks: (505) 633-6694.

New Mexico Legal Aid will still be taking intakes and offering advice and resources.

Rape Crisis Center of Central New Mexico







Business hours of operation will continue as usual.

Counseling services are still available to clients through over the phone or video appointments (M-F 8am-5pm) Crisis Services, including having an advocate present during SANE examinations or law enforcement interviews are still available at the Albuquerque Family Advocacy Center (M-F 8am-5pm; and on call 24/7 after regular business hours)

  • Counseling Department: Annette Romero – (505) 291-3563
  • 24-Hour Hotline: Advocate – (505) 266-7711
  • Albuquerque SANE Collaborative – (505) 884-7263
  • RCCCNM Main Office: Veronica Flores – (505) 266-7712

Rent Resources

 According to Mayor Tim Keller’s Office, the City’s Health & Social Service Centers distribute money to people who cannot pay their rent. Donations – made via checks written to FCS Health and Social Services can be mailed to the following locations:

  • Alamosa Health & Social Service Center, 6900 Gonzales SW, Albuquerque, NM 87121
  • Los Griegos Health & Social Service Center, 1231 Candelaria NW, Albuquerque, NM 87107
  • John Marshall Health & Social Service Center, 1500 Walter SE, Albuquerque, NM 87102
  • East Central Health & Social Service Center, 7525 Zuni SE, Albuquerque, NM 87108


SANE is currently providing services. The building is closed; therefore, a telephone triage is required first. Please call (505)883-8720.

Undocumented Communities -
COVID-19 Resources